New manager support programme - 12-month structured CQC compliance training

Your 12-month roadmap to confident, effective leadership

Stepping into a Registered Manager role is an exciting milestone — but it comes with significant compliance responsibilities, regulatory expectations, and leadership challenges from day one.

Our structured 12-month programme guides you through your critical first year with clear monthly focus areas, ongoing support, and expert guidance to help you become a confident, capable leader.

No overwhelming information dumps. No generic templates. Just clear, month-by-month support that builds your knowledge and confidence step by step.

Who it's for

New Registered Managers starting their first RM role

Deputy Managers transitioning into the Registered Manager position

Experienced managers taking over a new service or location

Managers who want structured, month-by-month guidance through their first year

Whether you're managing a care home, supported living service, domiciliary care agency, or any regulated care setting — we provide the tools and guidance you need to succeed.

Your 12-month programme

Each month focuses on specific areas of your role, building progressively toward confident leadership and inspection readiness.

Months 1-3: Understanding your service

Getting to grips with your role and responsibilities

What we focus on:

CQC framework and quality statements

Regulatory notification coaching

Understanding your governance role

Staff team introduction and stakeholder mapping

Goal: Understand your service, identify priorities, and build key relationships

Months 4-6: Building effective systems

Establishing robust operational frameworks

What we focus on:

Quality assurance and audit systems

Staff supervision and appraisal structures

Care plan review processes

Incident and safeguarding procedures

Goal: Implement systems that support consistent, safe care delivery

Months 7-9: Leading your team effectively

Developing leadership skills and team culture

What we focus on:

Performance management and accountability

Building positive team culture

Staff development and training coordination

Mid-year progress review and reflection

Goal: Lead with confidence and create a strong, engaged team

Months 10-12: Inspection readiness

Preparing confidently for CQC inspection

What we focus on:

Inspection preparation and evidence organisation

Staff and service user interview preparation

Provider Information Return (PIR) guidance

Final confidence building and readiness check

Goal: Enter inspection confident, prepared, and able to showcase your service

Available throughout all 12 months

✉️ Email support

Get answers to your compliance and management questions

📋 Monthly regulatory updates

Stay current with CQC guidance changes

📚 Resource library access

Templates, guides, and best practice notes

Why a structured 12-month programme?

Prevents overwhelm

Instead of receiving everything at once, you get exactly what you need, when you need it. Each month builds on the last, creating manageable progress.

Time to embed practice

Learning theory isn't enough — you need time to apply it. Our phased approach lets you implement, practice, and refine before moving forward.

Builds lasting confidence

By month 12, you've lived in your role long enough to demonstrate consistency and genuine understanding — exactly what inspectors look for.

Responsive to your reality

Monthly check-ins mean we can adjust the programme based on your progress, service changes, or unexpected challenges as they arise.

New Manager Support Programme

Your complete 12-month roadmap to confident, effective leadership

12-month structured programme • Progressive monthly delivery

12-Month Structured Programme

Progressive support through your critical first year as a manager

£120/month + VAT

12-month commitment recommended

Your complete programme includes:

1Months 1-3: Understanding your service

CQC framework and quality statements

Regulatory notification coaching

Governance role and responsibilities

2Months 4-6: Building effective systems

Quality assurance and audit systems

Staff supervision and development

Care planning and incident procedures

3Months 7-9: Leading your team effectively

Performance management and culture building

Staff training coordination

Mid-year progress review

4Months 10-12: Inspection readiness

Inspection preparation and evidence organisation

Staff interview preparation

Final confidence building and readiness

Available throughout all 12 months:

Email support for compliance queries

Monthly regulatory updates

Resource library access

Manager toolkit and templates

Best practice guidance

Peer community access

Enhance your programme

Add specialist services for additional hands-on support and peace of mind

Priority Support Upgrade

12 months
+£99 + VAT /month

Dedicated phone access with guaranteed 24-hour response for urgent queries throughout your 12 months

Year Two Continuation Package

12 months
+£95 + VAT /month

Extended support for months 13-24 with ongoing updates, quarterly check-ins, and email support

Your Total Investment

Base Package (Monthly): £120 /month

£120
+ VAT (£24 VAT)
Total: £144
Paid monthly for 12 months

12-month commitment required. Cancel anytime after initial term.

What happens next?

1
Discovery call

We'll understand your service type, current challenges, and where you are in your role

2
Programme kickoff

We tailor the 12-month plan to your specific needs and schedule your first phase deliverables

3
Month-by-month delivery

Receive progressive support, guidance, and resources as you build toward confident leadership

💬 Questions about which add-ons are right for you? Book a free consultation

📧 Email us at info@orobohealthcare.com

Frequently asked questions

Important: Our assessment service provides predictive estimates to help care homes prepare for CQC inspections. Predictions are not guarantees and actual inspection outcomes may vary. We are an independent service and are not affiliated with, endorsed by, or representing the Care Quality Commission.

Orobo Healthcare Ltd is registered in England and Wales under registration number 16729327 at Bank Gallery, High Street, Kenilworth, CV8 1LY

© Copyright 2025 Orobo Healthcare Ltd | Not affiliated with the Care Quality Commission