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New provider support - complete CQC registration and compliance setup

Your 12-month roadmap from registration to inspection-ready

Becoming a Registered Provider and launching a new care service is exciting — but it comes with serious compliance responsibilities from day one.

Our structured 12-month programme guides you through every stage of registration, launch, and your first year of operation — with clear deliverables, ongoing support, and expert guidance to ensure you're inspection-ready when CQC arrives.

No overwhelming information dumps. No generic templates. Just clear, month-by-month support that builds your compliance foundation step by step.

Who it's for

New care providers preparing for CQC registration

Existing providers opening a new location or service type

Business owners/directors launching their first care service

Anyone who wants structured, month-by-month guidance through their first year

Whether you're opening a care home, domiciliary care agency, supported living service, or any regulated care setting — we're here to guide you through every step.

Your 12-month programme

Each month focuses on specific deliverables and action steps, building progressively toward full compliance and inspection readiness.

Months 1-3: Pre-registration foundations

Building the essentials before you submit your application

What we focus on:

Registration documentation and application support

Essential policy framework tailored to your service

Governance and accountability structures

Staff recruitment and HR systems setup

Goal: Submit a strong CQC application with robust foundations in place

Months 4-6: Launch and operational setup

Getting your service up and running with strong systems

What we focus on:

Care planning and risk assessment frameworks

Operational systems for daily care delivery

Staff training, supervision, and development structures

Safeguarding and incident management procedures

Goal: Establish consistent, safe care delivery with confident staff

Months 7-9: Quality assurance and compliance

Building robust monitoring and improvement systems

What we focus on:

Quality monitoring and audit systems

Service user and family engagement processes

Continuous improvement planning and evidence

Mid-year compliance review and gap analysis

Goal: Demonstrate strong oversight and commitment to quality improvement

Months 10-12: Inspection readiness

Final preparation and confidence building

What we focus on:

Documentation review and evidence organisation

Staff preparation and confidence building

Mock inspection and readiness testing

Final compliance check and action planning

Goal: Enter your first inspection confident, prepared, and inspection-ready

Available throughout all 12 months

✉️ Email support

Get answers to your compliance questions

📋 Monthly regulatory updates

Stay current with CQC guidance changes

📚 Resource library access

Templates, guides, and best practice notes

Why a structured 12-month programme?

Prevents overwhelm

Instead of receiving everything at once, you get exactly what you need, when you need it. Each month builds on the last, creating manageable progress.

Time to embed practice

Having systems isn't enough — staff need time to use them. Our phased approach lets you implement, practice, and refine before moving forward.

Inspection-ready confidence

By month 12, you've lived with your systems for long enough to demonstrate consistency — exactly what CQC looks for during inspection.

Responsive to your reality

Monthly check-ins mean we can adjust the programme based on your progress, staffing changes, or unexpected challenges as they arise.

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Frequently asked questions

Important: Our assessment service provides predictive estimates to help care homes prepare for CQC inspections. Predictions are not guarantees and actual inspection outcomes may vary. We are an independent service and are not affiliated with, endorsed by, or representing the Care Quality Commission.

Orobo Healthcare Ltd is registered in England and Wales under registration number 16729327 at Bank Gallery, High Street, Kenilworth, CV8 1LY

© Copyright 2025 Orobo Healthcare Ltd | Not affiliated with the Care Quality Commission