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Policy and documentation support - CQC-compliant care home policies and procedures

Why policies matter

Your policies and procedures are the foundation of safe, effective care delivery and strong governance.

Well-written, service-specific policies provide clarity for your team, consistency in care delivery, and demonstrate professionalism. They guide daily practice, protect both service users and staff, and create a framework for quality improvement.

Our Policy & Documentation Support ensures your policies are:

Based on best practice and current evidence-based guidance

Tailored to your specific service type and care model

Professionally written and easy for staff to understand and implement

Practical and usable, aligned with your actual operations

Whether you're a new provider building your policy foundation, an established service needing a comprehensive update, or a specialist provider requiring advanced policies, we have a package that fits your needs.

What makes our policy suites different

Based on best practice

Written by experienced care professionals who understand what actually works in practice — evidence-based, practical policies that support quality care delivery, not just generic templates.

Fully editable

All policies delivered in fully editable Microsoft Word format — not locked PDFs. Make changes anytime, update as your service evolves, and maintain version control easily.

Genuinely personalised

We don't just do find-and-replace. Your policies are tailored to your service type, governance structure, staffing model, and client group. They reflect your operations, not a generic template.

Implementation support included

Every package includes a policy walkthrough call, implementation guidance, and email support to help you roll out policies effectively to your team.

Comprehensive policy coverage across all aspects of care delivery

Our policy suites are structured to cover every aspect of running a quality care service — from safeguarding and medication management to governance, quality assurance, and person-centred care.

Each package includes policies addressing safe care practices, effective care delivery, caring and compassionate approaches, responsive service provision, and strong leadership — creating a complete framework for your service.

What's included in your policy suite?

📋 Core safety & protection policies

Essential policies covering safeguarding, health & safety, medication management, infection prevention, and risk assessment

👥 Care delivery & support policies

Person-centred care, dignity & respect, consent, Mental Capacity Act, care planning, nutrition, and end of life care

🏢 Operational & governance policies

Quality monitoring, staff development & supervision, recruitment, data protection, complaints handling, and business continuity

Policy coverage increases with each tier — choose the package that matches your service complexity

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Frequently asked questions

Important: Our assessment service provides predictive estimates to help care homes prepare for CQC inspections. Predictions are not guarantees and actual inspection outcomes may vary. We are an independent service and are not affiliated with, endorsed by, or representing the Care Quality Commission.

Orobo Healthcare Ltd is registered in England and Wales under registration number 16729327 at Bank Gallery, High Street, Kenilworth, CV8 1LY

© Copyright 2025 Orobo Healthcare Ltd | Not affiliated with the Care Quality Commission