Service Health Check

A quick, expert review of your service’s compliance position — before CQC does it for you.

What is a service health check?

A service health check is a light-touch, expert-led compliance review designed to give you a clear snapshot of your care service’s strengths, risks, and priorities - without the cost or commitment of a full audit.

It’s ideal for spotting early issues, building confidence in your management team, and making sure nothing is missed before an inspection or major change.

Why you might need one

You’re not sure how compliant you really are

You haven’t been inspected in years

You’ve recently taken over as a new provider or Registered Manager

You want a quick second opinion before the CQC shows up

You’ve had issues raised in complaints or internal reviews

You’re preparing for growth, restructuring, or staffing changes

What we will look at

Your health check is carried out by an experienced compliance consultant and includes a review of:

Key Documents

Sample care plans and risk assessments

Staff training matrix and supervision records

Accident & incidents including complaints

Selected policy overview (core policies only)

Governance

Audit and action plan evidence

Quality improvement processes

Communication and leadership culture

Team readiness for inspection (standard and premium packages only)

Are you inspection ready?

Are your staff aware of CQC expectations?

Is the service aligned with the CQC 5 questions and new quality statements?

When’s the right time?

Following an unsatisfactory inspection outcome

Provider or manager changes

Following recent increase in incidents or complaints

After a long period without an inspection

Before applying for funding or exploring growth opportunities

Health Check Lite

A quick, focused desktop review to flag urgent risks before they escalate.

  • 60‑minute desktop review of submitted documents
  • Checklist assessment of core compliance areas (governance, staff files, policies, etc.)
  • Expert feedback on strengths & vulnerabilities
  • Summary report highlighting 3 priority actions
  • Option to upgrade to a more in‑depth package later

£349+VAT

Book Health Check Lite

Health Check Standard

A more thorough desktop review to uncover deeper issues.

  • 90‑minute desktop review of a broader document set (care plans, risk assessments, training logs, incident reports, complaints)
  • Governance & quality oversight assessment (audits, leadership records, improvement cycles)
  • Staff readiness & consistency check (alignment with regulatory expectations)
  • Detailed summary report with 5 priority actions
  • 30‑minute follow‑up call to walk through findings and next steps

£699+VAT

Get Standard Health Check

Health Check Premium Assurance

A full desktop assurance health check.

  • Extended desktop review (120 minutes’ worth of document depth)
  • In‑depth analysis of trends, patterns, recurring issues
  • Risk scoring and benchmarking against best practices
  • Priority recommendations with strategic guidance
  • 1 hour follow-up consulting (call or email)
  • 3‑month check‑in mini review (desktop)

£1199+VAT

Secure Premium Health Check

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