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A service health check is a focused, remote review of your key documentation, carried out by an experienced consultant. It gives you a clear, honest snapshot of where your service stands, without the cost or commitment of a full audit.

It is a practical way to spot risks early and build confidence in your compliance, before an inspection or a significant change.

We focus on the higher-risk areas the regulator pays most attention to, including the care and treatment of people with complex needs and those who are less able to share their own experience.

When a health check helps

  • You are unsure how compliant your service really is
  • It has been a long time since your last inspection
  • You have recently taken over as a new provider or registered manager
  • You want an independent second opinion before your next inspection
  • You want a focused check on a specific area, such as care records or medicines management

What we review

We carry out a remote review of the key documentation that shows how your service is run.

This includes a sample of care and clinical records and risk assessments, training and supervision records, accidents, incidents and complaints, health and safety records, key policies and procedures, meeting minutes, business continuity plans, and audit and quality assurance records.

Because it is carried out remotely, a health check reviews evidence rather than observing care or speaking with people and staff directly. Records such as meeting minutes and surveys help us understand how your service is performing against the regulations.

What you get

A clear snapshot

An honest view of where your service is strong and where the risks are.

Risks flagged early

Concerns identified before they become a problem at inspection.

Prioritised actions

A focused list of what to address first, and how.

Independent and expert

Carried out by a consultant who has run regulated services and knows what good looks like.

It is not a full inspection or audit. There are no scores, met or unmet judgements or ratings given, just clear, honest feedback highlighting the gaps we find, such as flagging where an incident log does not show that duty of candour has been applied.

Frequently asked questions

A health check is a focused, remote review of your key documentation. A mock inspection is a full, on-site simulation of the CQC process. Many services start with a health check and move to a mock inspection when they want the full picture.

Yes. A health check is a remote, desktop-based review. You share your key documentation with us securely and we review it and report back, with no visit required.

Yes. If you would rather we concentrate on a particular area, such as care records or medicines management, we can tailor the review to what matters most to you.

A service health check is £595 + VAT, a one-off cost with no ongoing commitment.

Book your health check

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© 2026 Orobo Healthcare Ltd

Orobo Healthcare is an independent consultancy and is not affiliated with, endorsed by, or representing the Care Quality Commission.

Orobo Healthcare Ltd is registered in England and Wales under registration number 16729327 at Bank Gallery, High Street, Kenilworth, CV8 1LY

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