Reece Scott
Co-founder | Lead Compliance Consultant
CQC Compliance Consultant · Adult Social Care · Specialist & Complex Services
15+
Years of experience
113+
Services supported nationally
6
Services improved or retained Good
2–180
Bed service size range
Professional overview
Reece Scott is a senior health and social care professional with over 15 years of experience across the sector, spanning children's services, adult social care, frontline care delivery, registered management, quality assurance, governance, and independent compliance consultancy. His career has taken him from hands-on care delivery through to national quality oversight, and he now operates as Lead Compliance Consultant at Orobo Healthcare, supporting CQC-registered providers across England.
Reece brings a rare combination of operational depth and regulatory expertise. He has managed services, led national audit programmes, supported complex regulatory recovery, and worked across some of the most challenging service types in adult social care, from dementia and nursing care to inpatient mental health, supported living, and services supporting people living with autism and learning disabilities.
His approach is grounded in practical, real-world experience. He understands the pressures registered managers and providers face because he has lived them. The guidance he provides is realistic, actionable, and tailored to the specific context of each service.
Areas of expertise
Regulation and governance
CQC framework, quality statements, inspection preparation, regulatory recovery, enforcement support
Quality and risk
Audit design, thematic analysis, incident review, PSIRF, action planning, governance reporting
Leadership and coaching
Manager coaching, team development, culture change, staff readiness
Policy and documentation
Policy development, care planning, Statements of Purpose, compliance documentation
Mental health and specialist services
Inpatient mental health, MHA, autism and learning disabilities, Right Support Right Care Right Culture
Data and systems
Radar Healthcare, SAP Analytics Cloud, Salesforce Fusion, Electronic care planning and medication systems
Career highlights
Regulatory recovery and rating improvement
- Inherited a Requires Improvement rated care home in 2017. Over 18 months, resolved all regulatory breaches and achieved a Good rating across all five CQC key questions by January 2019.
- Was brought back as an independent consultant to a care home he had previously managed, which had deteriorated to a draft Inadequate rating following his departure. Over four months (June to September 2021), he delivered targeted improvements across medication management, care planning, governance, and environmental standards, resulting in the service achieving a Good rating.
- Since August 2025, supported two further services rated Requires Improvement with active regulatory breaches to achieve Good ratings, with all breaches removed.
- A fourth service retained its existing Good rating as a direct result of mock inspection support and preparation work.
National quality oversight at scale
- Held senior quality roles at Sanctuary Care, one of England's largest adult social care providers, overseeing quality and compliance performance across 113 services spanning England and Scotland, including residential, nursing, mental health, supported living, and retirement living.
- Provided compliance oversight and regulatory advice for Scottish services in relation to the Care Inspectorate, giving practical familiarity with dual-regulator environments and how quality and compliance are assessed across two frameworks.
- Supported CQC registration activity including new provider applications, service changes, and acquisitions. This involved assessing the compliance position of services being acquired, preparing and submitting evidence to CQC, and liaising directly with inspectors to bring registrations to a successful conclusion.
- Coordinated data-related requests with the organisation's Caldicott Guardian and Data Protection team, ensuring information governance obligations were met across a large and complex provider handling sensitive personal data, including mental health records.
- Led improvements to how resident, relative, and colleague feedback was gathered, analysed, and used to drive service improvement, a key area of CQC scrutiny.
- Led and managed a team of compliance professionals delivering regulatory and quality support at national level.
- Developed, implemented, and continually improved governance systems, audit frameworks, and compliance reporting processes across the organisation.
- Led the implementation of the Patient Safety Incident Response Framework (PSIRF) across services, promoting robust incident management and organisational learning.
Mental health hospital oversight
- Allocated as the dedicated compliance lead for Butterworth Centre, an inpatient mental health hospital in central London supporting up to 42 patients, including individuals subject to section and detained under the Mental Health Act.
- Worked directly with consultant psychologists, ward managers, the hospital manager, the quality director, and the clinical development manager over a period spanning 2019 to 2022.
- Recognised internally for the quality of this work and specifically allocated the hospital above more senior colleagues as a result.
- Fully rebuilt the mental health hospital audit framework, which had previously been adapted from a care home tool, rewriting it in line with the CQC mental health inspection framework. The hospital maintained a Good CQC rating throughout the period of oversight.
Care systems, technology and audit development
- Developed and maintained compliance and quality reporting systems at national scale, including leading data mapping and dashboard deployment in SAP Analytics Cloud and Radar, translating complex compliance data into actionable insight for senior leadership.
- Led the development and continuous improvement of Radar Healthcare, a widely used care management and audit platform, across a large multi-site provider, building audit frameworks, improving incident and action tracking, and ensuring the platform delivered meaningful quality intelligence.
- Managed Salesforce Fusion for business continuity purposes, maintaining up-to-date records and embedding organisational resilience processes across the business.
- Built and rebuilt audit tools aligned to the CQC inspection framework across multiple service types. The ability to design audits that accurately reflect how the CQC assesses a service underpins the audit and mock inspection work Reece delivers through Orobo Healthcare.
- Audited a portfolio of supported living and home care services predominantly supporting younger adults living with autism and learning disabilities, against tools aligned to the CQC inspection framework and statutory guidance including Right Support, Right Care, Right Culture.
Registered management and frontline leadership
- Served as a registered Home Manager with full accountability for service delivery, including staffing, training, performance management, finance, and resident experience. Managed the service through a CQC inspection cycle, resolved all outstanding regulatory concerns, and achieved a Good rating across all five key questions.
- Served as Deputy Home Manager at a 53-bed care home, supporting day-to-day operations, medicines management, quality audits, and team development, and playing a direct role in resolving regulatory breaches and improving team culture ahead of inspection.
- Earlier career roles included team leadership in residential care, with responsibility for care planning, medication management, and staff development. Completed specialist training and qualified as a Stroke Care Champion, a frontline foundation that directly shapes the practical, realistic nature of his consultancy work.
Service types and contexts
Reece has worked across a broad range of CQC-regulated service types. While their purpose and clinical context vary enormously, every registered service is assessed against the same five key questions: safe, effective, caring, responsive, and well-led. It is this framework that sits at the heart of every engagement.
Qualifications and professional development
Level 6 Diploma in Health and Social Care Management
OTHM Qualifications
Level 5 Diploma in Health and Social Care Leadership
Leadership and Management
Level 4 Safeguarding
Adult and children safeguarding
Level 3 Data Protection and GDPR for Business
Data governance and compliance
Qualification in Business Continuity Planning
Planning and emergency preparedness
PSIRF Implementation
Patient Safety Incident Response Framework
Leadership training
Performance, Capability, Disciplinary and Recruitment
Stroke Care training
Specialist clinical training
Working with Reece
Reece works with a small number of providers at any one time, which means every engagement receives his direct involvement and full attention. When you work with Reece, you get someone who has sat in the same chair as your registered manager, understands the reality of running a care service, and brings both the professional expertise and the data-driven tools to help you achieve and sustain the standard of compliance your service and the people you support deserve.
Meet our CQC compliance and care inspection support team
Reece Scott
Co-founder | Lead Compliance Consultant
Add me on LinkedInReece brings hands-on care experience and deep compliance knowledge to Orobo Healthcare. Working in a number of senior roles in the care home sector, he supports providers with practical, CQC ready solutions that work in the real world.
Jamie Williams
Co-founder | Strategy & technology lead
Add me on LinkedInCo-founder of Orobo Healthcare, Jamie blends 15+ years of business, finance, and technology leadership to help care providers simplify compliance and run sustainable, scalable services. He leads on strategy, commercial direction, and the technology behind everything Orobo delivers.